Terms of Use | NOVA Labs

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Terms of Use

Last updated 29 September 2026

These Terms of Use (the “Terms”) are a binding agreement between NOVA Labs (“NOVA,” “we,” or “us”), a company incorporated in India, and you. They govern your use of NOVA's website, the NOVA products (the NOVA Excel add-in, the NOVA web app, and NOVA Eyesight, our desktop app for Mac and PC), and our hosted services (together, the “Service”). By using the Service, you agree to these Terms and to our Privacy Policy.

Your installation and use of the NOVA applications (our Excel add-in, web app, and NOVA Eyesight desktop app; each, the “App”) is governed by our End User License Agreement (EULA), which controls over these Terms for anything relating to the App. Enterprise and Microsoft Marketplace / Office Store purchases may be subject to a separate agreement, which controls for those customers.

01 Changes

We may update these Terms from time to time. We will post material changes and update the date above. Your continued use after changes take effect means you accept them.

02 Acceptable Use

You agree not to use the Service to:

  • violate any law or the rights of others, including intellectual-property and privacy rights;
  • gain unauthorized access to any account, system, or network, or breach security;
  • crawl, scrape, or copy significant portions of the Service;
  • reverse engineer or attempt to derive the source code, model weights, or prompts of the Service or our AI models; or
  • use the Service or its outputs to build, train, or benchmark a competing product or model.

Violation is grounds for suspension or termination of your access.

03 Intellectual Property

NOVA Labs and its licensors own all intellectual-property rights in the Service. We grant you a limited, non-exclusive, non-transferable license to access and use the Service for its intended purpose. Rights in the App, your inputs, and AI-generated output are addressed in the EULA.

04 Privacy and Children

Our handling of personal data is described in our Privacy Policy. The Service is a business tool and is not intended for children under 16 (or the minimum age required in your jurisdiction), and we do not knowingly collect their personal information.

05 Disclaimer

The Service is provided “as is” and “as available,” and you use it at your own risk. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be uninterrupted, error-free, or secure. You may have additional consumer rights under local law that these Terms cannot change.

06 Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, or consequential damages, or for lost profits, data, or goodwill. Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the amount you have paid us for the Service. This does not limit liability for fraud or willful misconduct, or any liability that cannot be limited under applicable law.

07 Governing Law and Disputes

If you use the Service directly from us, these Terms are governed by the laws of India. Any dispute will be finally resolved by arbitration seated in Mumbai, India, under the Arbitration and Conciliation Act, 1996, before a sole arbitrator, in English; the courts at Mumbai have exclusive jurisdiction, including for interim relief. If you obtained the Service or App through the Microsoft Marketplace, Office Store, or a separate enterprise agreement, the terms of that agreement govern instead.

08 General

These Terms, together with the EULA and Privacy Policy, are the entire agreement between you and NOVA regarding the Service and supersede prior agreements on the subject. You may not assign them without our consent; we may assign them in connection with a merger, acquisition, or transfer of assets. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. There are no third-party beneficiaries.

09 Contact

Questions about these Terms? Email us at team@nova-labs.in.